The ultra-modern, cavernous concrete-and-glass terminal of the SGR Syokimau Terminus in Nairobi was a hub of constant, frantic human motion. Announcers boomed schedule updates over the loud public address system as hundreds of passengers hurried toward the electronic boarding gates for the afternoon express train to Mombasa.
Amina was in a state of absolute, panic-stricken distress. She stood right at the electronic turnstile gate, her hands diving wildly into her massive leather tote bag, pulling out old receipts, makeup bags, and house keys, but her digital transit ticket barcode completely refused to load on her phone due to a sudden network failure in the terminal. A long, incredibly impatient line of business travelers was rapidly forming directly behind her, their loud sighs, foot-tapping, and muttered complaints increasing her panic by the second.
"Come on, please load, just this once," she whispered desperately to herself, tears of hot frustration pricking her eyes as she...
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